Purchasing - Guild Wars Forums

Zyvehl · Jun 28, 2010, 05:30 PM // 17:30

Good day:
I've tried three times, and I can't seem to be able to purchase this game. I go here: https://secure.ncsoft.com/cgi-bin/Store.pl

But, whenever I try to purchase the Trilogy, after I put in all of my information, I get this: We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners.

Is there somewhere else that I can get the Trilogy from? After all, it's a pretty good price.

sigshane · Jun 28, 2010, 05:38 PM // 17:38

Can you not install the trial, then access the aNet store from there?

Zyvehl · Jun 28, 2010, 05:43 PM // 17:43

I will try. Thank you.

Zyvehl · Jun 28, 2010, 06:12 PM // 18:12

Hmmm... It will not allow me to log in. I put my email address in and my password and it does not work. I put it from the Nc Soft site as well.

Gabriel of Ravn · Jun 28, 2010, 06:14 PM // 18:14

You can purchase the trilogy from Steam they are having a sale right now the trilogy is $27 if you already have the game downloaded you just need to create a new account and add the access key that Steam provides you with the purchase.

Zyvehl · Jun 28, 2010, 06:28 PM // 18:28

Problem solved.. I think :P

Robin Hood Uk · Jun 29, 2010, 06:12 PM // 18:12

play.com are currently selling the complete collection (3 campaigns + eye of the north expansion) for ??14.

NCSoft are BY FAR the most expensive place you can buy the games from, buy it from a retailer instead. You can get it for half the price easy.

Emily Diehl · Jun 29, 2010, 08:04 PM // 20:04

Hiya Zyvehl,

Sorry for the inconvenience! We had some unexpected issues with the store this weekend, which was likely the source of your problems.

If anyone else is still running into issues, please respond and let us know so we can pass it along to the team.

Thanks (and apologies again)

Jun 28, 2010, 05:30 PM // 17:30	#1
Zyvehl Ascalonian Squire Join Date: Jun 2010 Location: Canada Guild: None Profession: W/Mo	Purchasing Good day: I've tried three times, and I can't seem to be able to purchase this game. I go here: https://secure.ncsoft.com/cgi-bin/Store.pl But, whenever I try to purchase the Trilogy, after I put in all of my information, I get this: We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners. Is there somewhere else that I can get the Trilogy from? After all, it's a pretty good price.

Jun 28, 2010, 06:28 PM // 18:28	#6
Zyvehl Ascalonian Squire Join Date: Jun 2010 Location: Canada Guild: None Profession: W/Mo	Problem solved.. I think :P Last edited by Zyvehl; Jun 28, 2010 at 06:58 PM // 18:58..

Jun 28, 2010, 05:38 PM // 17:38	#2
sigshane Lion's Arch Merchant Join Date: Mar 2007 Location: Augusta, GA Profession: R/	Can you not install the trial, then access the aNet store from there?

Jun 28, 2010, 05:43 PM // 17:43	#3
Zyvehl Ascalonian Squire Join Date: Jun 2010 Location: Canada Guild: None Profession: W/Mo	I will try. Thank you.

Jun 28, 2010, 06:12 PM // 18:12	#4
Zyvehl Ascalonian Squire Join Date: Jun 2010 Location: Canada Guild: None Profession: W/Mo	Hmmm... It will not allow me to log in. I put my email address in and my password and it does not work. I put it from the Nc Soft site as well.

Jun 28, 2010, 06:14 PM // 18:14	#5
Gabriel of Ravn Desert Nomad Join Date: Mar 2010 Location: Virginia Guild: None, retired to GW2. Profession: W/A	You can purchase the trilogy from Steam they are having a sale right now the trilogy is $27 if you already have the game downloaded you just need to create a new account and add the access key that Steam provides you with the purchase.

Jun 29, 2010, 06:12 PM // 18:12	#7
Robin Hood Uk Frost Gate Guardian Join Date: May 2006 Location: England Guild: Masterminds Unite [MU] Profession: R/W	play.com are currently selling the complete collection (3 campaigns + eye of the north expansion) for ??14. NCSoft are BY FAR the most expensive place you can buy the games from, buy it from a retailer instead. You can get it for half the price easy.

Jun 29, 2010, 08:04 PM // 20:04	#8
Emily Diehl Academy Page Join Date: Apr 2010 Location: ArenaNet Home Base Profession: N/Me	Hiya Zyvehl, Sorry for the inconvenience! We had some unexpected issues with the store this weekend, which was likely the source of your problems. If anyone else is still running into issues, please respond and let us know so we can pass it along to the team. Thanks (and apologies again)